This article describes the process of adding syndicate partner companies and their banking information and explains how to add the syndicate user to the Centrex CRM system.
Initially, when viewing the Admin Tab>Companies, you will find a table with the active/deactivated companies for the account.
1. Adding a Syndicate Company
Click on the link "Add Company" from the navigation bar to start creating a new company.
First, you will always want to check the 'Active' checkbox. This will allow you to assign users to this company and the ability to add this syndicate partner to a deal participation tab.
Company Type: Select 'Syndicate'. (Required to save}
Parent Company: Select your own company as the parent. This should always be the main company that purchased the CRM software. (Required to save)
Company Name: Name of the syndicate company.
Contact Name: Main point of contact for the syndicate partner.
Company Code: Leave blank.
EIN: Employer Identification Number.
Address: Syndicate partner's address.
City: Syndicate partner's City.
State: Syndicate partner's State.
Zip: Syndicate partner's Zip Code.
Phone: Syndicate partner's main phone number.
Phone2: Syndicate partner's other phone number.
Fax: Syndicate partner's Fax.
Email: Syndicate partner's email address.
Timezone: The timezone the Syndicate partner is in.
Account Exec: The account executive from the Syndicate partner's company.
Theme: Leave as select. Please get in touch with support for assistance setting up a new theme for the new company.
Upload Logo: Please reach out to support for assistance.
Userfield 1: Tag for Userfield 1 (Edit User page)
Userfield 2: Tag for Userfield 2 (Edit User page)
Userfield 3: Tag for Userfield 3 (Edit User page)
Userfield 4: Tag for Userfield 4 (Edit User page)
Userfield 5: Tag for Userfield 5 (Edit User page)
Userfield 6: Tag for Userfield 6 (Edit User page)
After inputting all the company data points, click 'Save Company.'
2. Add Syndicate Payee Information
After creating the syndicate company, you must add the syndicate partner's banking information as a payee in the CRM.
Note*** You must save a payee to the syndicate company if you are processing ACH Credit/Fee transactions and paying out your participants using Centrex Software integrated processor.
Location: Admin tab>companies>edit the syndicate company that was added>click on 'Payees.'
Add / Edit Payee:
Default for Company - The default Payee for a particular company will automatically be the first selection when listing Payees.
Payee Name - Name displayed throughout the system for identifying Payee.
Routing # - Bank Routing number needed to facilitate banking transactions with Payee.
Bank Name - Name of financial institution the Payee's bank account is with.
Account Type - Checking or Savings.
Account # - Bank Account number needed to facilitate banking transactions with Payee.
Name on Account - Name on the account at the Bank for the Payee.
Email - Contact information.
After clicking on 'Save,' you will see the payee bank account added in the 'Existing Payees' section.
3. Adding a Syndicate User
Initially, when viewing the 'Admin' Tab, you will find a table with the active users for the account. Start by clicking on 'Add User'.
Add A New user
User Type: Select 'Standard'.
Username: This must be unique to your account. You will not be able to reuse usernames if one already exists.
Password: Enter a temporary password; in the following steps, you will send login information and require a new password to be created on the next login.
Company: Select the syndicate company that was added in the previous steps.
Click the "Save User" button at the bottom to transition to the user edit page to finish the setup.
Double check the username is set as you wish, and re-enter the temporary password (it does not need to be the same as initially entered if you've forgotten).
User Login Information
Now, you will be taken to the user edit screen to add some additional information before the user can log in. Double check the username is set as you wish, and re-enter the temporary password (it does not need to be the same as initially entered if you've forgotten). In the 'User Role' dropdown, you will select the hardcoded (discounted role) 'Syndicate Reporting' role from the dropdown. Lastly, you must check both boxes, 'Require Password Change At Next Login' and 'Email Login Info.' All other fields in this section are optional and unnecessary when saving a user.
Make sure to add all of the required fields. These fields are the 'First Name*' and 'Last Name*' and 'Email*' addresses of the syndicate user.
Click 'Save User'.
Now that we have entered all the information for the user, we can send the login information via email and require the user to create a unique password when they log in next by clicking on 'Save User.'
Now, you should be able to add this syndicate company to a deal they are participating on.
This is how to add a syndicate company and user to your Centrex Software CRM. Please feel free to reach out to Support@centrexsoftware.com if you have any questions.